City Building and Service Closures

The City of Worthington has reopened limited City offices to the public, based on guidance from public health experts and State of Ohio and U.S. government directives. Plans for further reopenings will are being developed and will be refined as the situation evolves based on health advice and best practice guidelines.

See new information below about Parks & Recreation facilities and programs.

Even as some locations begin to reopen, we still encourage you to conduct business with the City virtually whenever possible by calling, emailing, or on the City website at  

Read special This Week News column about City facility reopenings from City Manager Matt Greeson

Safety measures in all locations include:

  • People who are experiencing any coronavirus symptoms must not enter the building and should contact their healthcare provider.
  • All members of the public are strongly advised to wear a mask or face covering when entering the building and interacting with employees.
  • Employees are required to wear masks or face coverings according to state guidelines.
  • Expanded cleaning will be conducted, with all high touch surface areas being cleaned at least twice daily.
  • Plexiglass barriers are installed at public counters.
  • Visitors are asked to use hand sanitizer upon entering the building. Hand sanitizer stations are available.
  • All lobbies will have marked indicators for safe social distancing in public areas.
  • Signage will inform and instruct the public on safety precautions in place at each location.

The following conditions are in effect beginning May 11 and until further notice. There is no timeline for when we might transition to higher staffing levels in City facilities. Any subsequent decisions and changes in operations will be made according to the changing situation and public health guidelines.

Reopening Updates

The lobbies of the Municipal Building, Planning & Building, and Service & Engineering are open to the public during regular business hours, which vary by location. Some operations may require appointments, while others may allow for walk-in traffic. A limited number of employees who interact with the public have returned to the office. Most employees will continue working from home.  See detailed information by location and department about conducting business both in person and virtually.

Safety precautions described above apply at every City building open to the public. Please make every attempt to conduct business on the phone, by email or virtual meeting. Specific staff contact phone numbers and emails are available here 

Parks & Recreation

Phone: 614-436-2743 – phones answered weekdays from 9am to 4pm.

Program & Facility Updates

  • The Worthington Parks and Recreation Department is hosting a series of day camps for Summer 2021. Due to pandemic conditions, camps will operate under reduced numbers and state-mandated guidelines until further notice. View camp offerings here  
  • The Community Center is offering limited in-person programming. Please check the Activity Guide for in-person and virtual course offerings. 
  • The Fitness Area at the Community Center is now open for limited hours and no longer requires reservations.
  • The pools are open for limited hours, but reservations are required. 
  • The Griswold Center remains closed at this time.

See Community Center hours and registration information

Administration – Worthington Municipal Building

Weekday hours: 8am – 5pm
Phone: 614-436-3100

  • The public is encouraged to conduct business by phone, email or online whenever possible.
  • In-person operations will resume at the City Clerk and Mayor's Court counters.  
  • Garage sale permit applications are being accepted at the City Clerk's counter, but applicants are required to follow these State of Ohio Health Protocols.
  • The issuance of block party, right-of-way solicitation and door-to-door solicitation permits continue to be suspended.
  • The Finance Department counter remains closed to the public. Finance office services should be conducted either by phone or email.
  • Income Tax assistance can be obtained online from the Regional Income Tax Authority (RITA) at

Mayor’s Court - Worthington Municipal Building

Weekday hours: 8am - 5pm
Phone: 614-786-7351

  • In the interest of safety, please make every attempt to conduct business over the phone or by email.
  • Mayor's Court operations and cases are proceeding in person but with specific safety protocols in place. See details here.

Service & Engineering

Weekday hours: 7:30 am – 4:30 pm
Phone: 614-431-2425

  • The public is encouraged to conduct business by phone, email or online whenever possible.
  • Because of limited space, the lobby is restricted to one person inside at a time.
  • If you are dropping off documents, please leave them in the designated drop box in the lobby. Staff will contact you when they are ready to be picked up if necessary.
  • Yard Waste Drop-off is available between the hours of 7:30am to 3pm weekdays.  Residents should pull up to the gate and call the Service office at 614-431-2425. You will be permitted in the gate after you have given your name and address. The gate will automatically open upon your departure.
  • Service requests can be submitted online
  • No vendors, consultants or contractors will be allowed without an appointment. All appointments will be conducted via phone or video conference when possible.
  • See all vendor and contractor safety protocols here
  • Permit applications can be processed online: 

Planning & Building

Weekday hours: 7:30 am – 4:30 pm
Phone: 614-431-2424

  • The public is encouraged to conduct business by phone, email or online whenever possible.
  • Appointments can be made if a person needs to conduct business in person.
  • Because of limited space, the lobby is restricted to one person inside at a time.
  • All applications and materials that must be dropped off in person must be placed in the marked drop box in the lobby. All applications will be processed the following business day.  
  • In most instances, in-person building inspections will not be conducted in occupied buildings. Some inspections may be conducted virtually. Please email for information about your specific circumstance.

Police & Fire

Non-Emergency Phone: 614-885-4463