Communication Center


The Communication Center is the hub of operations for public safety within the Worthington metro area. On a yearly average, our communication technicians dispatch over 36,000 calls for service, answer over 52,000 incoming telephone calls and handle over 4,000 emergency 9-1-1 calls.
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The Communication Center answers 9-1-1 and non-emergency (614) 885-4463 calls from the residents of the City of Worthington and the Village of Riverlea. Emergency communication personnel dispatch police, fire, emergency medical services and service department personnel for all two communities.

The Communications Center is located within the Division of Police headquarters and is staffed 24 hours a day, seven days a week. There are 9 full-time and three part-time communication technicians that provide the staffing for the center.


The Communication Center is named in honor and in the memory of long-time police dispatcher Donald A. James. Don was a dedicated, positive individual who served the citizens of Worthington for 23 years. Don was a disabled World War Two veteran who suffered paralysis after contracting polio during his service with the United States Navy. The paralysis confined Don to a wheelchair for the remainder of his life, and he also suffered other medical complications as a result of his polio. These conditions rarely stopped Don from his service to the community. Don was a dedicated individual who normally worked six days a week, fighting through his personal disabilities to serve the citizens of Worthington. In his honor, a plaque hangs proudly outside our Communication Center reminding all of Don’s legacy of commitment and enduring spirit of service.